Customer Backlash Drags Call Centers Home (E-Commerce Times)

Las Vegas has spent the better part of a century catering to the whims of fun-seeking tourists, but the city also formed a cottage industry processing their credit-card payments and booking their travel. Call centers became a mainstay of economic diversification in Las Vegas in the 1990s and early 2000s, as banks, retailers and other businesses sought out the city's abundant, affordable labor.

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[Source: Yahoo! News Search Results for Las Vegas Travel]